Returns & Exchanges
At Bauhaus 2 Your House, we want you to be completely satisfied with your modern furniture selection, which is why we offer a 14-day return window for most items in their original condition. Please note that custom-made orders and architectural reproductions may be subject to specific restocking fees and manufacturer guidelines.
Return Process
- 1.Initiate Your Request
Contact our customer service team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number and receive specific shipping instructions.
- 2.Prepare the Item
Carefully repackage the furniture in its original factory packaging, ensuring all hardware, assembly manuals, and protective inserts are included to prevent damage during transit.
- 3.Ship the Product
Affix the provided shipping labels to the exterior of the box and arrange for a carrier pickup; we recommend using a trackable service and purchasing insurance for high-value designer pieces.
- 4.Inspection and Refund
Once our warehouse receives and inspects the item for pristine condition, we will process your refund to the original payment method, minus applicable shipping and restocking fees.